Privacy Policy

Information We Collect

We collect information you voluntarily provide when you submit a contact form or request a service estimate. This includes:

• Your name, phone number, and email address
• Details about the plumbing service you need
• Your service address or location

We also automatically collect limited technical information when you browse the site, including your IP address, browser type, pages visited, and time spent on the site. This data is used to understand how visitors use the site and to improve it over time.

How We Use Your Information

We use the information we collect to:

• Respond to your service requests and answer questions
• Schedule appointments and coordinate plumbing work
• Send follow-up communications related to your request
• Improve our website and the services we offer

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely to serve you as a customer.

Cookies & Tracking

Our website may use basic analytics cookies to understand site traffic and user behavior (for example, Google Analytics). These cookies do not identify you personally. You can opt out of Google Analytics tracking at any time by visiting tools.google.com/dlpage/gaoptout or by adjusting your browser’s cookie settings.

Third-Party Services

We use the following third-party services to operate the site:

• Resend— processes contact form submissions and delivers email notifications to our team. Form data is transmitted securely to Resend’s servers for delivery purposes only.
• Google Analytics (if/when enabled) — tracks aggregate website usage to help us understand visitor behavior. No personally identifiable information is shared with Google through this service.

Your Choices

You have the right to request that we delete the personal information we have collected about you. To submit a data deletion request, email us at info@indianaflow.com. We will process your request within 30 days.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Email: info@indianaflow.com
• Phone: 317-IND-FLOW